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Drive Auto Parts LLC

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Wal-Mart.com USA, LLC

R&R Tactical Gear is a wholesale supplier of hunting, outdoor, camping, fishing and firearm products. With over 45,000 products available from 300 manufacturers

About Drive Auto Parts LLC

R&R Tactical Gear is a wholesale supplier of hunting, outdoor, camping, fishing and firearm products. With over 45,000 products available from 300 manufacturers.

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Return Policy

We cannot accept any returns for the following manufacturers.
You will need to contact them directly:

Revo, Zippo, Pelican, King Satellite, FosTech, Seek, Taurus, Rossi, Outdoor Edge Cutlery, Rambo Bikes

CAS Hanwei

Due to Fraud, we will hold credit on all Cas Hanwei items and send them to the manufacturer first.

Ammunition

We cannot accept any returns on bullets or ammunition.

Optics and Firearms

All optics and firearms will be sent to the manufacturer first for inspection before the return will be finalized. If the item is repaired and returned to us, we will be returning the item back to you at your expense and credit will not be issued.

Returns for Credit

All merchandise is subject to a manufacturer inspection upon arrival before the return will be finalized. You must  complete a return request for an RA# and instructions before you send the return back. All merchandise returned will be processed within 10 business days. Returns must be post marked within 30 days of the invoice date.. For a prompt refund please send a copy of your invoice and a letter of explanation for the return. All return shipping must be prepaid; no COD’s will be accepted.

Damaged in Transit

If you receive packages damaged in shipment, keep all packaging and take pictures of the damages. Please call RKR Tactical Gear customer service immediately at 813-681-5010  or use our contact us form. Please DO NOT request a RMA#

Damaged Merchandise

Upon inspection, if the merchandise has been misused or abused by the consumer, the return will be refused and credit will not be issued. You will also absorb the return freight cost.

Defective Merchandise

RKR Tactical Gear handles defective merchandise for a handful of brands, but most need to go back to the manufacturer. Please see the list below. All defective items that are sent back to us, but are supposed to be handled by the manufactuer are subject to a 15% fee.

Shipping Errors

Please keep your invoice and call Customer Service for an RA #. We will email a UPS return label. If the order was shipped ground, and the end user decided to overnight the package to us to get it here faster, they will do so at their own expense. Once the incorrect item is received, credit will be issued. A new order will need to be placed for the correct item.

International Orders

We do not ship any International Orders (Including Puerto Rico, Guam, APOs and FPOs), including orders that have any connection to International shipments (freight-forwarders, etc.). This applies to both the shipping and billing addresses. Orders found to have an international connection will be cancelled. There are no exceptions.

Opened Packaging

RKR Tactical Gear has no outlet for open packaging as we only deal in new merchandise. All products must be returned in resalable condition (unused and/or unopened). There will be no credit issued on items that have been opened or used.

Return to Sender Fee

A $20.00 (Return to Sender) RTS fee will be deducted from your refund for any packages returned to RKR Tactical Gear due to a bad address or customer doesn’t want. Shipments refused due to damages will not receive the RTS fee. However, a claim with the carrier will need to be completed before credit is issued. (please see damaged in transit section of policy)

 
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